Responsibilities:

• Responsible for the overall planning and operations of the Ocean Terminal port facility to ensure safe, secure, efficient and effective operations of the passenger terminal facility
• Oversee berth booking, assignment and scheduling, berthing of cruise vessels, management of embarkation and disembarkation of passengers for both home-port and port-of-call operations, luggage handling, housekeeping of terminal facilities, traffic and security arrangements for the terminal and grounds.
• Enforce, monitor and continuously refine  the operational procedures with respect to berth booking & confirmation, manpower scheduling, billings, website-updating, data and statistics collection
• Liaise with users of berthing facilities and effectively manage inquiries and complaints
• Ensure compliance with lease conditions of the Terminal and the International Ship and Port Facility Security Code (ISPS)
• Collect and provide cruise or related  market intelligence for terminal business development
• Coordinate internally with relevant departments on facility maintenance and repairs, new or premises improvement projects whilst working closely with Government departments/agencies, other port facility operators as well as industry-related associations such as cruise liners, HKTB and travel agencies.

Requirements :

• Tertiary educated, preferably holder of Class 2 Certificate of Nautical Studies or above with broad training on fire-fighting, first-aid, navigation aids, safety management and security of ship and port facility.   Possession of Port Facility Security Officer an advantage
• Minimum 10 years of maritime working experience connected with port operations, marine-related industry. Candidates with experience at Marine Department or shipping agents will also be considered
• Good understanding of cruise industry and its associated business partnership
• Proactive, resourceful and able to grasp business opportunities
• Strong leadership, organizing and communication skills in both English and Chinese (including Putonghua)
  
• Interested parties, please apply the job via Job852.com!