Job Duties:

• To process all check-in and check-out procedures in an effective and efficient way;

• To provide quality service and handle guests’ enquiries & complaints;

• To achieve the high level of guests satisfaction with courteous and friendly manner;

• To ensure the cross-departmental communication in order to handle both guest and operational issues effectively

• To handle other daily departmental operation issues

Requirements: 

• Diploma or above in Hospitality Management or related disciplines

• Minimum 1 years' relevant experience in Hotel Industry, fresh graduate will also be consider

• Service-oriented with sound knowledge in Front Office Operation

• Self-motivated, independent, strong interpersonal and communications skills

• Good command of both written and spoken Cantonese, English and Mandarin

• Able to work on overnight shift

   

• Interested parties, please apply the job via Job852.com!