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Position Requirement: |
Job Responsbilities: Provide onsite troubleshooting and remote support; provide ad hoc equipment and software assistance Support of Windows Desktops, Laptops, Tablets, iPad’s, Printers, Scanners and peripherals Support of Telephone Systems (Analog, VOIP, Mobile and Smartphones such as Blackberry and iPhones) Management of user accounts and user accesses Windows Server (physical and virtual) management: day to day support and maintenance of the existing systems Installation and maintenance of existing computing, storage and backup systems incl. hardware, OS, infrastructure support applications and functional applications
Job Requirements: Completion of apprenticeship in IT or gained a professional diploma in Information Technology Minimum 4 years of experience in IT Infrastructure Minimum 2 years of experience in windows server administration Commercial experiences in following areas: - ITIL v3 - Microsoft product (Office Suite etc.) - Windows Operation Systems - Active Directory - System Center - VMware Virtualization Excellent oral and written communication skills are required as customer interaction is extensive Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others, including active listening and understanding Ability to work in fast paced, rapidly changing environment and a strong desire to learn Ability to work in rotated shift duties - Any additional Microsoft or other professional IT certifications is a plus
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