Responsibilites:
• Hardware and software troubleshooting and support to internal user
• Solve PC operating system, network, email, application software, Internet and LAN connectivity problems
• Work directly with equipment manufacturers and vendors to resolve technical issues
• On-site support, logging customer requests into the system and resolving or escalate to the appropriate support team
• Document all resolution activities in the system
• Perform Local Infrastructure Administration
Requirements:
• Higher Diploma or above in Information Technology, Computer Studies or related disciplines with at least 2-4 years support in sizable company
• Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
• Know How of network and server side infrastructure
• Project execution exposure
• Solid understanding of Intel based PC hardware/peripherals
Interested parties, please apply
the job via Job852.com!