Responsibilites:

• Hardware and software troubleshooting and support to internal user

• Solve PC operating system, network, email, application software, Internet and LAN connectivity problems

• Work directly with equipment manufacturers and vendors to resolve technical issues

• On-site support, logging customer requests into the system and resolving or escalate to the appropriate support team

• Document all resolution activities in the system

• Perform Local Infrastructure Administration

Requirements:

• Higher Diploma or above in Information Technology, Computer Studies or related disciplines with at least 2-4 years support in sizable company

• Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite

• Know How of network and server side infrastructure

• Project execution exposure

• Solid understanding of Intel based PC hardware/peripherals

Interested parties, please apply the job via Job852.com!