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Job Title:  Customer Service & Office Administration Manager / Assistant Manager      Expired Position
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Degree Work Place:   Hongkong China
Number Of Vacancies:   1 Work Experience:   6-10 years
Updated Date:   2018-09-07 Job Type:  
Admin / Secretary

Position Requirement:

Job Responsibilities:

  • Manage and oversee the daily operations of Customer Services Department & Office Administration Department

  • Drive and lead the teams to enhance office administration operation efficiency, customer services quality and service level

  • Manage and lead the teams to ensure smooth workflow and streamline the work process

  • Solid foundation in complaint handling, office administration and customer care approaches in order to increase and maintain the overall customer satisfaction.

  • Implement new initiatives proactively to better measure the customer services performance and identify areas for improvement of the designated areas

 

Job Requirements:

  • University graduate

  • Above 8 years of working experience and familiar with customer service center operation management

  • Possess excellent leadership, people management and problem solving skills with proven track record in a leading multi-function team

  • Excellent communication and interpersonal skills, within the Company and at all levels of clients

  • Good team player and respect co-operation spirit, with strong customer service-oriented mind

  • Fluent command of both written and spoken English and Chinese

  • Skillful use of MS-office, including Word, Excel, PPT and Outlook

  • Interested parties, please apply the job via Job852.com!




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