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| Position Requirement: |
Since its inception in 1997, our client has now become a beauty industry leader with over 1,000 employees. Today, our client provides state-of-the-art medical aesthetic solutions to medical institutions, through a family of renowned international medical beauty brands it represents. Over 28 medical beauty centres and concept stores have also been opened in prime business locations in Hong Kong and Shanghai.
Digital Service Officer
Responsibilities- Provide first level support, diagnose and resolve any issues regarding website & mobile APP
- Provide hotline and customer service support for internal users
- Take the ownership to keep track of application issues and their status
- Perform website & mobile APP maintenance tasks
- Liaise with users and vendors on requirements and resources
Requirements- High diploma or above in Information System or Business related discipline
- 2 years’ work experience in IT or eCommerce
- Strong troubleshooting and problem solving skill
- Enjoy a dynamic and multi-tasking working environment
- Excellent customer service, interpersonal and communication skills
- Good PC knowledge in MS Word, Excel, PowerPoint & Chinese Word Processing
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