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Position Requirement: |
RESPONSIBILITIES - Provide IT support to the Command/Division Headquarters, Corps (Churches) and other sites as instructed.
- Manage the IT Helpdesk Support system
- Provide support to email system, Human Resources System, Finance System and Central IT provisioning systems
- Provide IT training to the Salvation Army’s user community
- Maintain and administrate various network, servers and information systems
- Cover IT responsibilities in the absence of IT Officer(s)
- Perform any other legitimate duties assigned by the IT Director / Senior IT Officer(s)
REQUIREMENTS - An understanding of the Christian faith, values and ethos of The Salvation Army
- Degree/Diploma in IT or equivalent qualification
- Minimum 4 years’ relevant experience
- Knowledge in the administration and maintenance of Microsoft products, O365, IBM Lotus Notes, VMware, VDI, Linux, web applications, mobile apps, networking devices (routers, switches, etc), SAN/NAS, data/system backup & recovery, and other IT hardware
- Proven troubleshooting skill
- Strong communication skill with quality customer services
- Reliable, proactive and be able to work with minimal supervision
- Good command of both written and spoken English and Chinese
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