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Job Title:  Digital Customer Service Representative      Expired Position
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Secondary School Work Place:   Hongkong China
Number Of Vacancies:   1 Work Experience:   Not Available
Updated Date:   2020-05-15 Job Type:  
Customer service

Position Requirement:

Responsibilities

  • Handle customer's enquiries, complaints and technical support via email and web chat in a timely and professional manner

Working location

  • Shatin (nearby City One Town)

Working hour

  • 42.5 hours per week, 5-day work
  • Willing to take up day or night shift duty (optional to candidates) and work on weekend & public holidays
  • Preferably available to take night shift (15:30-00:00 or 17:30-02:00) with shift allowance

We look for

  • F.5 / DSE or above
  • Customer-oriented and good caring attitude
  • Chinese typing using 速成 / 倉頡 input method at required speed of 30 wpm
  • Good command of written English and Chinese
  • Hands-on experience of PC operations and Internet knowledge

We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical insurance
  • MPF/Provident Fund schemes
  • Staff offer and staff recreation
  • Sponsorship of external study





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