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Job Title:  HANDOVER OFFICER      Expired Position
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Secondary School Work Place:   Hongkong China
Number Of Vacancies:   1 Work Experience:   3 years
Updated Date:   2021-12-07 Job Type:  
Customer service

Position Requirement:

Responsibilities:

  • Assist Manager to lead and supervise a team of Handover Ambassadors to arrange handover services for all new development projects
  • Conduct pre-handover unit inspection and monitor initial cleaning works
  • Prepare handover documents and materials
  • Deliver quality handover and customer services for all new development projects
  • Handle general enquiries and complaints & take follow-up actions
  • Coordinate with project team to ensure all defect rectification works conducted in a timely manner
  • Assist in preparing handover or defect records and reports
  • Perform ad hoc tasks assigned

Requirements:

  • Diploma or above in Real Estate, Building Services, Customer Services or related disciplines
  • Minimum 2 years' building management or customer services experience with 1 years in supervisory level
  • Proven experience in takeover of new development is an advantage
  • Good command of written and spoken English, Cantonese and Mandarin
  • Presentable, Proactive, detailed-minded and good interpersonal skills
  • Customer-oriented and good communication skills
  • Capable of working under pressure
  • Shift duty is required
  • Immediate available is preferred



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