Responsibilities：

• Responsible for order taking, issuing invoices and delivery notes with accounting / ERP system
• Handle incoming calls in a professional manner, answer inquiries received by phone and by email
• Liaise with internal departments to solve customer problems and request
• Provide quality customer service including order processing, follow up and delivery arrangement with good communication skill, friendly and polite manner

Requirements：

• Strong team player with a positive personality
• Well-organized, detail-oriented and a strong sense of responsibility
• Good telephone manner
• Good PC knowledge in MS office and both Chinese and English typing

Other Details：

• Salary is commensurate with qualification and experience
• Performance bonus + year-end bonus + special bonus
• Medical allowance
• 5-day work and bank holidays