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Job Title:  Sales Assistant      Expired Position
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Secondary School Work Place:   Hongkong China
Number Of Vacancies:   1 Work Experience:   1 year
Updated Date:   2016-07-20 Job Type:  
Sales

Position Requirement:

Position Summary:

  • Under minimal supervision, is responsible for preparing the quotations and accepting/processing orders and answering questions about price, availability and order status to assigned customers/regions for both new and returned products.  Acts as a liaison between company and customer to ensure good communication and customer relations are maintained.  Monitors follows-up and resolve issues with customers regarding changes in requirements (both customer and company driven), delivery commitments, production status, etc. Works with internal departments to expedite/resolve issues to ensure customer satisfaction.

 

Essential Duties and Responsibilities:

  • Accepts incoming calls/faxes/e-mails and formulates response for requests for quotation, price/delivery and new/change orders. May answer basic questions related to the company's product offering.
  • Prepares and sends out all quotations for standard catalogue items to customers within the sales territory.
  • Support Sales Manager / Engineer for order process and delivery update.
  • Processes orders and reviews terms and conditions of sale to ensure conformity with company/departmental guidelines. Resolves and documents any discrepancies prior to order acceptance.
  • Maintains data entry on orders, checking for accuracy prior to finalizing transaction.  Maintains necessary records, files and reports.
  • Acts as a key liaison for assigned customers/areas, ensuring customers are aware of any changes or potential problems with their orders with the goal of maintaining customer satisfaction.  Monitors and follows-up on open issues and works toward timely resolution of challenges (pricing, delivery, terms and conditions, etc.).
  • Comply export control policy and perform OCR screening for all Quotation and Order processing.
  • Actively participates in the Quality Improvement System.
  • Performs other duties as required.

 

Basic Qualifications:

  • PC literate with excellent MS Office (Word, Excel, Outlook, etc.) skills
  • Prior data entry/database experience.
  • Excellent telephone and organizational skills.
  • One to three years prior experience working with inside sales/customer service.
  • Fluent in Mandarin and English
  • Interested parties, please apply the job via Job852.com!




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