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Position Requirement: |
Primary Duties & Responsibilities - As Customer Service Executive, you will provide timely and professional support to our clients in both pre- and post-sales stages;
- Ensure clients’ public relations and/or investor communications requirements are understood and addressed to the highest standards;
- Handle client enquiries via both email and phone in a professional manner; provide preliminary product and pricing information to clients;
- Regular client visits and review.
- Prepare the news release monitoring reports and other post-sales documents to our clients;
- Collaborate with internal editorial and operations team to ensure a smooth service delivery workflow; manage and update client database;
- Identify customer service issues and resolve such issues tactfully;
- Assist in media relation and marketing works from time to time;
Requirements |
Company contact ways(Please login and view) |
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