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| 職位要求： |
- Diploma Holder or above in Computer Science or equivalent.
- At least 1~2 years solid experience in Help-desk support and trouble-shooting for End-user.
- Solid support experience in School is highly preferred but not a must.
- Knowledge on user end operations.
- Working Location: Quarry Bay.
- Shift duty is required. Operation runs from 8:00 to 22:00 (2-Shift)
Job Duties:
- Communication with clients and back-end support / programmer.
- Solving clients' problems through phone.
- Client management (i.e. Setting the clients' expectation, keeping their satisfaction).
- Incident management (issue logging, issue following-up).
Please send your Full Resume in Word format with Current / Expected Salary
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