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職位要求: |
Customer Account Representative is responsible for assisting with day to day operations of credit and collections in a manner that ensures total quality and customer service. Accountabilities - Communicates with customers and other departments within Mouser to resolve account issues, pending orders, and invoice discrepancies within specified guidelines.
- Understands and able to correctly work with multiple currencies.
- Performs order releases, new account set-ups, credit investigations, and collection contacts through escalation of contacts.
- Works effectively with customers to collect outstanding accounts and communicates with appropriate personnel regarding potential and existing problem accounts.
- Performs assigned research activities to reconcile wire payments and/or resolve payment discrepancies.
- Provides company credit services within specified guidelines via U/V, phone, internet, email & mail, and fax.
- Understands and effectively implements instruction from remote Credit management staff.
- Possesses working knowledge of company policies, procedures, and systems.
- Team player
- Trustworthy and maintains confidentiality.
- Arrives on time to work hours needed to fulfill assigned responsibilities.
- Other duties as assigned.
Education & Experience - University graduate in Accounting or related business field. 1 year experience in Credit Department would be preferred.
- Good command of English and Mandarin.
- Desire, ability, and personality to deal directly with customers and other business contacts and represent Mouser Electronics in a positive way.
Interested parties,
please apply the job via Job852.com! |
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