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職位名稱: Customer Account Representative    過期職位
提供月薪: 面議 工作類型: 全職
學歷要求: 大學 工作地點: 中國香港
招聘人數: 1 工作經驗: 1年
更新日期: 2016年12月13日 職位類型:
公司文職

職位要求:

Customer Account Representative is responsible for assisting with day to day operations of credit and collections in a manner that ensures total quality and customer service.

Accountabilities

  • Communicates with customers and other departments within Mouser to resolve account issues, pending orders, and invoice discrepancies within specified guidelines.
  • Understands and able to correctly work with multiple currencies.
  • Performs order releases, new account set-ups, credit investigations, and collection contacts through escalation of contacts.
  • Works effectively with customers to collect outstanding accounts and communicates with appropriate personnel regarding potential and existing problem accounts.
  • Performs assigned research activities to reconcile wire payments and/or resolve payment discrepancies.
  • Provides company credit services within specified guidelines via U/V, phone, internet, email & mail, and fax.
  • Understands and effectively implements instruction from remote Credit management staff.
  • Possesses working knowledge of company policies, procedures, and systems.
  • Team player
  • Trustworthy and maintains confidentiality.
  • Arrives on time to work hours needed to fulfill assigned responsibilities.
  • Other duties as assigned.

Education & Experience

  • University graduate in Accounting or related business field. 1 year experience in Credit Department would be preferred.
  • Good command of English and Mandarin.
  • Desire, ability, and personality to deal directly with customers and other business contacts and represent Mouser Electronics in a positive way.
Interested parties, please apply the job via Job852.com!



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