岗位职责：
1) 进行日常硬件设备维护工作，软件安装、卸载及问题处理；
Support daily hardware maintenance, software installation, uninstall and troubleshooting.
2) 提供电脑及IT设备的支持服务；
Provide end user PC and IT equipment support services.
3) 协助维护服务器、电话语音系统、网络及安全系统或其它IT设备；
Assist in server maintenance, voice system, network and security system or other IT equipment.
4）跟踪和处理问题和请求，并记录解决方案
Track and route problems and requests and document resolutions
5）不断更新知识数据库；
Continuously update the knowledge database.
岗位要求：
1）大专及以上学历，计算机、网络、电子信息等相关专业毕业；
College degree or above, major in computer、network,、electronic information etc.
2）有足够的基础IT设施方面知识（网络拓扑、VPN、服务器等）解决问题；
Basic knowledge in IT Infrastructure (Network topologies, VPN, Server etc.) enough to isolate problems.
3）沟通表达能力佳，熟练的英语与粤语口语能力；
Good communication skills，Good command of English and Cantonese .
4）良好的团队合作能力，专业态度和行为，责任心和细节导向。
Good at teamwork,Professional attitude and behavior,Responsible and detail oriented.